Scope strategic KPIs

The following overview indicates which business segments of Eneco Group are involved with which strategic KPIs. Structural reporting with respect to our KPIs started in 2011. No comparative figures are available for previous years. Consequently, the scope is limited to 2011 and 2012.

Number

Description

Eneco

Stedin

Joulz

Oxxio

1

Sustainable electricity production in relation to total supply portfolio

V

2

Grams of CO2 per kWh produced

V

3

Average interruption duration energy supply

V

V

4

Dark green gas in relation to total retail supply portfolio

V

5

Dark green electricity in relation to total retail supply portfolio

V

6

LTIR Group

V

V

V

V

7

CO2 emissions reduction per employee compared with 20071

V

V

V

8

Employee motivation2

V

V

V

9

Credit Rating

V

V

V

V

10

ROACE

V

V

V

V

11

Eneco retail customers

V

V

12

Customer satisfaction Stedin (score > 7)

V

13

Net Promotor Score Eneco

V

  1. Oxxio is not included in the scope because it was not part of the group in the baseline measurement year 2007.
  2. Following the acquisition, Oxxio was positioned as an independent brand within the Eneco Groep, as part of the multibrand strategy. The management of employee satisfaction is the responsibility of the different business segments.