Main developments 2012

keypointsCustomer base in the Netherlands and Belgium over 2.2 million Partnership with Mitsubishi Corporation for offshore wind energyInvestment in energy generation and infrastructure EUR 712 million, including steam pipe network in Botlek area First guaranteed energy efficiency contracts in the form of ESCOs concluded with Van Nelle design factoryPartnership with EDF Energy for the development of offshore wind farm Navitus Bay30,000 customers wish to purchase Toon smart thermostat, 5000 smart thermostats already installedCO2-emissions own operations decreased by 37% compared with 2007 Joulz first Dutch company to achieve level 5 on Corporate Social Responsibility ladderOperational result own gas plant below forecastSatisfactory financial resultSome major interruptions in Rotterdam and NieuwegeinSafety performance improved, less incidentsEneco implements cost-saving programmeRestructuring Joulz